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The Omni-Channel Customer Experience (CX) Coordinator plays a vital role in ensuring that every Urban Outfitters customer touchpoint—whether digital or physical—reflects our unique brand identity and exceeds evolving expectations. Working closely with the Customer Strategy & Experience Manager, this role is dedicated to the execution, coordination, and measurement of meaningful customer journeys. You will be the bridge between our creative vision and the frontline reality, helping to drive engagement and brand loyalty across all channels.
This position will be...
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Free People is looking for a motivated Digital Marketing Associate. The ideal candidate is proactive and detail-oriented and will play a key role in the execution and growth of our email program. The Associate is responsible for managing and executing email campaigns to more than 2 million customers across multiple business units and initiatives. This role sits within the Free People Digital Team, a cross-functional group that manages Free People’s direct to consumer business and includes Analytics, Consumer Insights, Content, Marketing and UX. Our integrated team structure and culture of professional...
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Urban Outfitters is looking for a Digital Analyst who oversees A/B testing across all UO digital experiences. Responsibilities include managing the end-to-end testing calendar, including but not limited to prioritization, requirements gathering, documentation, design & build, execution, analysis and delivery of results and recommendations to key stakeholders. This position helps optimize the site and app by ideating, executing and analyzing impactful A/B tests.
