URBN Sr. International Customs Compliance Coordinator

URBN is looking for a Senior International Customs Compliance Coordinator, and in this role you will play a critical role in managing and optimizing global customs operations. This position ensures adherence to international trade regulations, oversees complex import/export activities, and supports strategic initiatives to enhance compliance and efficiency. The role requires strong analytical skills, regulatory expertise, and the ability to lead cross-functional collaboration.

• Ensure full compliance with U.S. and international customs laws, including HTS classification, valuation, country of origin, and admissibility.
• Monitor regulatory changes and assess their impact on business operations.
• Lead internal audits and support external customs investigations or inquiries.
• Review and approve import/export documentation for accuracy and completeness.
• Oversee HTS classification processes and maintain classification databases.
• Ensure proper documentation for special programs (e.g., CITES, FWS, duty drawback).
• Serve as the primary point of contact for customs brokers, freight forwarders, and government agencies.
• Resolve escalated issues related to customs clearance delays, holds, or discrepancies.
• Support strategic sourcing and logistics teams with compliance guidance.
• Identify opportunities to streamline customs processes and reduce duty exposure.
• Lead or contribute to cross-functional projects related to trade compliance, automation, and system enhancements.
• Develop and deliver training on customs compliance topics to internal stakeholders.
• Generate and analyze compliance reports to identify trends, risks, and improvement areas.
• Maintain metrics and KPIs related to customs performance and regulatory adherence.

• Bachelor’s degree in International Business, Supply Chain, or related field.
• 2–4+ years of experience in customs compliance preferred, international logistics, or trade operations.
• Deep knowledge of HTS classification, customs valuation, and trade regulations.
• Experience with customs software and ERP systems (e.g., SAP, Oracle, Bamboo Rose).
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment

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URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.