Anthropologie Omni Operations Coordinator

Anthropologie is looking for an Omni Operations Coordinator who will play a key role in supporting the objectives and initiatives of the Anthropologie and Terrain brands. This position requires strong cross-functional collaboration to help achieve business goals. In Omni Operations, our goal is to ensure products activate correctly the first time and that SKU data remains accurate, providing customers with the best possible shopping experience. Support continuous process improvements and ensure products are set up properly for seamless activations. As new processes emerge, this role will provide essential support to optimize online product selling, always prioritizing the customer experience.

SKU Accuracy Management

· Create exception reports to monitor accuracy for proper color and size codes, web attributes, and Direct Style #s

· Monitor pricing, sizing and color variances between Standard/Petite/Plus and Sets

Turnover/Activation Support

· Develop a comprehensive understanding of our processes from Turnover through Activation

· Ensure our products are available to sell – monitoring products not yet online or online without an activation date

· Troubleshoot products on activation list for several days

Product Migrations

· Support product migration projects across buying, copy, retouching and web production

· Maintain working document for all cross-functional partners and track progress until completion

· Assist with migration of digital assets to support retouching

Product Reviews

· Assist with collecting data from vendors in order to syndicate reviews online

· Troubleshoot reviews missing online

Additional Responsibilities

· As additional processes are identified by the Omni Ops team, provide support to enable selling products online in the best way for the customer

2 -3 years work experience, preferably operational-based with experience utilizing multiple computer systems.

#LI-KB2

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.