Urban Outfitters Senior Studio Operations Manager

The Senior Manager of Studio Operations is responsible for overseeing the day-to-day operational efficiency of the studio, ensuring product and projects move through the studio in an organized manner.  They will be required to keep a high level of budget awareness, management and maintenance of physical studio and working spaces, as well as workflow tools and systems.  They will lead a Studio Management and Coordination Team and work cross functionally across the UO Brand to ensure a high level of execution of photo shoots and studio related projects. This role requires strong communication, interpersonal skills, ability to be flexible with change, and a mindset of constant improvement. 

Team Leadership: Supervise and support a Studio Management and Coordination Team.  Develop and coach your team for growth.  Work with studio leads in Creative, Photo, Styling, and Production to establish an inclusive and welcoming studio environment.  Maintain a solution-based mindset. 

Process Management: Evaluate and maintain efficient processes to ensure internal operations are seamless.  Partner with Buying, Merchandising, Production, and Photo teams to ensure the workflow aligns with studio and business needs.  Apply continuous improvement measures to address operational deficiencies that may arise.  

Scheduling: Partner with studio counterparts, to determine scheduling needs based on workload and budget allowance.  Balance high efficiency while maintaining quality in meeting deadlines and deliverables.  Build a process for distributing necessary information for the studio teams in an easily accessible way.   

Space Management: Continually vet the studio spaces and make recommendations for better use of space and flow.  Partner with the facilities team to address any larger building/space needs and work orders. 

Budget Awareness: Maintain visibility to the studio budget and assist the Production team in spend management and reporting.  Have familiarity with expenses relating to equipment, supplies, and staffing.  Set processes and approvals for requests such as added shoots, reshoots, etc. that would potentially increase planned spend.  Work closely with production and finance team to build regular cost breakdown reporting on a monthly, quarterly, and yearly basis.   

Previous Experience: 5 years of experience in photo studio management, project management, or a related field.  3+ years managing a team. 

Location:  This is an on-site role at the URBN Home Office Studios located in Philadelphia PA 

Technical Knowledge: Experience using studio workflow tools required.  Experience using Shotflow preferred.  Familiarity with digital camera EQ + lighting a plus.  Project management systems knowledge a plus.  Experience with product inventory management systems a plus.  Fluency in Microsoft Office, G-Suite, etc. required.   

Financial Management: Proven ability to understand and manage large budgets and report on simple KPIs and efficiency measurements.   

Leadership Skills: Proven ability to lead and motivate a team.  

Project Management: Strong project management skills with the ability to manage multiple initiatives and prioritize tasks effectively.  Exceptional attention to detail and problem-solving skills is required. 

Communication + Collaboration: Provide positive, informative, and timely communication with teams and partners at all levels of seniority.  Build and maintain strong relationships with both internal and external partners.  Collaborate effectively across departments.  Represent the UO and Studio teams in a professional manner.  

Adaptability: Ability to thrive in a fast-paced, dynamic environment and foster a positive mindset through change. 

Assertiveness: Clearly and confidently express ideas, needs, and boundaries in a respectful manner.  

Time Management: Proactively plan to efficiently deliver team priorities and meet deadlines.  Strong focus on timelines and deliverables.  

Ownership: Take responsibility for your work outcomes and the decisions that lead to them. Hold yourself accountable.   

Inclusivity: Commitment to fostering diversity and inclusion within the workplace.   

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.